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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ray K

November 1, 2025

5  out of  5
rating by Ray K
"I have been with State Farm Insurance Agency for several years now. I Have been delighted in particular with the Ryan Ochipa Agency In Ormond Beach, Florida, which has demonstrated with all of my policies to be very different than other agencies. Most agencies are no longer personal but governed by the larger corporate structure, leaving the feeling that I am just a number and the things we speak about are relative only to the categories like liability, medical coverage deductibles, and it is very cold and unfriendly numbers and dollars relationship. I would like to testify factually, openly & honestly that the Ryan Ochipa Agency In Ormond Beach, a branch in State Farm network is so very personal. They watch over you. They let you know when you have upcoming payments. They call intermittently just to ask if there’s anything I have concerns about on renewals. They also called me recently to ask if I needed any assistance with any part of my policies. In particular, a young lady by the name of Riyahana called me just recently. She asked me if I had any concerns with the renewals that were upcoming and I told her I would like to re-evaluate my second small car policy cost because it was several hundred dollars higher than a much more expensive car. She said to me I will conduct some research, ask some questions in my office and call you back with some possible suggestions. In the busy world of insurances, especially in Florida, I did not expect a return call and just wrote it off as another ‘Goodwill’ gesture from an agency, but doubted if there would be follow through. It’s just the way insurance companies have been over my last 55 years dealing with many different companies. To my surprise and more-so excited to know that I mattered & I’m protected by a great agency with people who care. Riyahana offered me other possibilities to reduce the cost of the coverage. This review most importantly is to tell ALL readers not to hesitate to call this State Farm Agency, Ryan Ochipa in Ormond Beach, and rest-assuredly, they will do their very best to insure what is important to you whether it be your home or your cars or your boat, etc. Their team will keep you safe, give you the fairest prices, and most of all treat you like a friendly respected client instead of just a number in this cold corporate world. You will not be disappointed. Sincerely, Ray"
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joe kenney

October 30, 2025

5  out of  5
rating by joe kenney
"Connie is always helpful and a pleasure to do business with."
We responded:
"Thank you! Glad Connie was able to help you with your insurance."
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maria squeteri- lanier

October 29, 2025

5  out of  5
rating by maria squeteri- lanier
"Amy was super knowledgeable and helpful. I highly recommend her assistance with insurance."
We responded:
"Thank you! Glad Amy was able to help you. "
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Cheryll Adams

October 17, 2025

5  out of  5
rating by Cheryll Adams
"Amy is the best. She is thorough and fast to respond. She extremely helpful and great at her job."
We responded:
"Thank you! Glad Amy was able to help you with your insurance needs."
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Cindy Boehm

October 14, 2025

5  out of  5
rating by Cindy Boehm
"Pam has always taken care of me in terms of all my insurance needs. She is definitely an asset to the State Farm team."
We responded:
"Thank you! Glad Pam was able to help you. "
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daniel fountain

October 14, 2025

5  out of  5
rating by daniel fountain
"Autumn was very nice and very helpful! Thank u"
We responded:
"Thank you! Glad Autumn was able to help you. "
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Price Transfer LLC

September 15, 2025

5  out of  5
rating by Price Transfer LLC
"We just moved to Florida from Pa,We previously had SF there. Our agent had sent Amy Diaz a referral letting her know we had moved into her area. Amy reached out immediately and made the switching of insurance so much easier than we expected. Great to know there is still people that take pride in their jobs. Thanks Amy for helping us !!"
We responded:
"Thank you for the kind review. Glad Amy was able to help you with your insurance needs."
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Lorna West

September 13, 2025

5  out of  5
rating by Lorna West
"State Farm did a great job processing the flood insurance in a timely manner."
We responded:
"Thank you! Glad we could help you with your flood insurance."
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Sean Donovan

September 9, 2025

5  out of  5
rating by Sean Donovan
"Autumn is extremely professional, courteous and attentive. She made some fantastic recommendations that not only increased my coverage, but also saved me some money. Like a good neighbor, Autumn has been there for me!"
We responded:
"Thank you! Glad Autumn was able to help you with your insurance needs. "
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Ronnie Filipponi

September 8, 2025

5  out of  5
rating by Ronnie Filipponi
"Amy was AWESOME"
We responded:
"Thank you! "
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Sondra Augostini

September 2, 2025

5  out of  5
rating by Sondra Augostini
"Amy. Was a powerful team player. professional .proficient in her knowledge of insurance . a joy to work with."
We responded:
"Thank you. Glad Amy was able to help you. We take a lot of pride in servicing our clients. "
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Jay Cooper

August 27, 2025

5  out of  5
rating by Jay Cooper
"I’ve been a State Farm customer for over 20 years and have been very happy with the service provided! Received a call from Amy and had the opportunity to ask questions and look at the best options for us!"
We responded:
"Thank you for the kind words. We take a lot of pride in our service. Glad Amy was able to help you. "
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Rebecca Valenzuela

August 20, 2025

5  out of  5
rating by Rebecca Valenzuela
"The Ormond Beach State Farm Ins. Branch of Ryan Ochipa is great! I highly recommended them for all of your insurance needs. They are friendly, eager to help and knowledgeable."
We responded:
"Thank you! Glad we are able to help you. "
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Jamel Belahi

August 12, 2025

5  out of  5
rating by Jamel Belahi
"I have two polices now with state farm and im beyond happy with the overall experience and service I have received. Autumn is a wonderful and explained everything. I highly recommend her at state farm. I am saving money and while protecting myself, vehicle and my family."
We responded:
"Glad Autumn was about to help! "
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Jacqueline A.

August 11, 2025

5  out of  5
rating by Jacqueline A.
"I am happy to share many years experience with State Farm's insurance agent, Trista VanAmburg, at Ryan Ochipa Insurance Agency, 785 W Granada Blvd, Ste 1, Ormond Beach, FL. Over several years to date, Ms. VanAmburg has been my contact agent for our multiple insurance needs, homeowner, car, umbrella and various questions and inquiries to help us make an informed decision. I was truly impressed with Trista's full interest in every question, her going the extra step to search for, and provide thorough information to each inquiry and her quiet patience in explaining the complexities of the various policies. She is greatly experienced and without rush explains in detail the various coverage options and pricing to enable me make an informed decision. I was impressed by State Farm's multiple-choice policy options, some of which are not offered at other companies. Our coverage ended up being "custom-tailored" to our needs, and is a lot of coverage at a reasonable cost. Thank you, Trista, for your diligence, kindness and patience."
We responded:
"Thank you! Glad Trista is able to help you. "
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Kl

August 1, 2025

5  out of  5
rating by Kl
"I've been with this agency for close to 10 years and have been very pleased with my automobile coverage and the helpful staff. Most recently both Amy and Pam worked with me on setting up auto pay..and walked me thru the steps required. It has been my experience that the staff here is helpful and knowledgable. They are glad to explain coverage and costs. It is with a sense of the security they provide that i can highly recommend this agency."
We responded:
"Thank you! Glad Amy and Pam were able to help you!"
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Sarah Hess

July 9, 2025

5  out of  5
rating by Sarah Hess
"Hands down the best insurance company. They’re local and compassionate and they really do help you get the best rates on car insurance and such. Amy Diaz is always a phone call away and if not she calls back asap! Auto insurance can be hard to understand sometimes and Amy always takes her time to explain everything in detail. Thanks Ryan Ochipa, Amy Diaz, and staff for everything you do!"
We responded:
"Thank you for the kind words. Glad Amy is able to help you with your insurance needs. "
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Brenda Thomson

July 6, 2025

5  out of  5
rating by Brenda Thomson
"So friendly and helpful. Amy answered all our questions and went though our policy to ensure everything was up to date and that we understood everything. Thank you as it gives us such peace of mind."
We responded:
"Thank you. Glad Amy was able to help you."
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Phoebe Belna

July 3, 2025

5  out of  5
rating by Phoebe Belna
"Have been a customer of this agency for too many years to count. The entire team has always been helpful, especially Amy. It might be possible to receive lower rates, but for me customer service impacts my decision as to what companies I choose to have my business with."
We responded:
"Thank you for the kind words!"
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Kyle Conroy

July 1, 2025

5  out of  5
rating by Kyle Conroy
"I recently worked with Autumn at my local State Farm office, I was previously with another company, and not only did she make the transition smooth and simple, I was offered more coverage at a lower cost. Autumn was very knowledgeable and professional and was a pleasure to work with!"
We responded:
"Thank you! Glad Autumn was able to help you. "
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Georganne

June 28, 2025

5  out of  5
rating by Georganne
"Extremely professional and helpful. Answers and takes care of all concerns immediately. I am very satisfied with all they have to offer.."
We responded:
"Thank you! Glad we can help you."
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Bruce Black

June 26, 2025

5  out of  5
rating by Bruce Black
"Pam M has been the face and voice of Ryan’s office for as long as I have been a customer. She is always happy to help and greets me with a smile every time I visit. Thanks you very much."
We responded:
"Thank you for the kind words."
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Kelly

June 24, 2025

5  out of  5
rating by Kelly
"Autumn is on the ball! She's a great communicator and very helpful!"
We responded:
"Thank you! Glad Autumn was able to help."
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Tudor Lecompte

June 21, 2025

5  out of  5
rating by Tudor Lecompte
"Trista went the extra mile to Help Resolve our Dilemma !!! THANK YOU"
We responded:
"Glad Trista was able to help you. "
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Tabitha Thiess

June 11, 2025

5  out of  5
rating by Tabitha Thiess
"Ormond Beach State Farm has the best agency around! They truly make you feel like family. I have consistently received exceptional and prompt service with every phone call and email. I especially want to thank Autumn, an agent who went out of her way to secure the best price possible for me. I won’t trust anyone else but Ryan Ochipa and his team for all my insurance needs."
We responded:
"Thank you! Glad Autumn was able to help you. "